You are about to enjoy the Washos experience.

But before, we want to make sure you know everything about how we operate:

Wash packages

Prices and wash packages are subject to change at the discretion of WASHOS; all such changes will be reflected on www.washos.com and via the iPhone App.

Payment terms

Bookings are charged upon completion of the services requested. Washos is a cashless service and may only process payment through a valid debit/credit card
Any Card Declined will lead Washos to ask the customer to find a solution for the payment of the service provided. Washos will start a collection process 48 hours after getting the customer’s Credit Card refused.

Late Cancellation & Reschedule

You may reschedule or cancel any appointment up to 2 hours before the scheduled booking time, free of charge.
However, inside of 2 hours a $20 fee is charged to the customer to compensate the technician.
These rules apply for any retail price.

Satisfaction policy

If a user is not satisfied with a particular job there is a formal way to submit any complaint by completing a form sent by email.
All requests referring to our Satisfaction Policy should be sent within 48 hours following the job date.

Damages and Liability Issues

Washos is comprised of a network of independent contractors that are fully insured. In unique cases of liability or damage, Washos will aid in gathering information and mediating the process to best resolve any liability issues that occurred during servicing. Washos as a platform is not liable for any lost, stolen, or damaged items.

Rain Checks

As far as weather, unfortunately WASHOS can't control natural elements and for that reason they do not offer any rain checks. Users should be sure to check the weather, prior to booking.

Appointment time

Due to traffic or exceptional circumstances, detailers may arrive up to 15 minutes late.
You may cancel/reschedule any appointment free of charge if a Washos detailer is later than 30 minutes.
Washos shall do its best to let users know about any delay of delivery.

Coupon & Referral Policy

From time to time, Washos may offer a referral program which enables you to earn credits redeemable for Washos services by sharing a unique referral link provided to you by Washos (“Referral Link”) with your friends.

Note that combining credits & coupons is not possible.

To qualify for credits, the referred customer must be a new customer of Washos and use your Referral Link to sign up for the Services. You may not collect referrals by:

self-referring by using multiple or false names, identities, accounts or email addresses;
referring anyone who is an existing Washos customer, including an existing customer with an account under an alternate email address;
using spam or sending unsolicited emails to persons they don't personally know to collect referrals, or otherwise violating any applicable law, rule, regulation or third party terms of use;
posting on message boards, public forums, coupon sites or other online venues;
permitting another individual to use the referring customer’s account;
referring fake people to Washos, impersonating another person, or otherwise providing Washos with false or misleading information;
using the Referral Link in any manner that is disparaging or that otherwise portrays Washos in a negative light; or
referring customers in violation of any other restriction we impose on participants in our referral program in our discretion upon prior notice.
If Washos determines in its sole discretion that there has been a violation of these terms, Washos reserves the right to cancel or rescind any accrued credits and/or determine that either or both the referred customer and referring customer are ineligible to participate in this or future offers. Referring customers may also be liable for civil and/or criminal penalties under applicable law. Washos reserves the right to void, verify or adjust credits at any time prior to or following posting and redemption.

Send a Gift Card to your friends

Make them smile with a shiny car

Send a Washos Gift Card

There are always good occasions to offer a Washos Gift Card

Christmas

Mother's day Mobile car detailing Gift card

Thank you note

Father's day Mobile car detailing Gift card

Birthday gift - All year long!

Birthday day Mobile car detailing Gift card

Valentine's day - February 14

Valentine's day Mobile car detailing Gift card

Mother's day - May 8

Father's day - June 19

Send a Washos Gift Card

Frequently Asked Questions

Here are the answers to the most common questions we get from our new customers

Do I get a confirmation once I purchase the gift certificate?

What happens once I proceed with the gift?

How long time is the gift redeemable?

What if I don't have all the information asked to purchase the gift, like the type of car?

Who will you send to my friend?

How does payment work?

Our customers love us!

Brittany G. — Range Rover

Had a car detailing in Orange County

I used the service today and I was truly impressed!

Everything was done without water. It took about a little over an hour and my car was totally shiny new.

Hand polished and detailed. The interior leather was conditioned and smelled like a new car! I would recommend this to anyone who doesn't have time to get their car washed.

The pricing is almost a steal considering the level of service. I can't wait to get all my friends to use Washos!

Tyler G. — Silver Nissan and Chevy Silverado

Had a mobile car wash in Long Beach

This could not have been more smooth. Scheduled a car wash same day. The people who came to wash my car were quick, convenient, and professional.

Not to mention by ordering everything from my phone, no in-person transaction took place. Quite seamless in my opinion and the wash was great.

Attention to detail was great. Thanks guys

Cristie H. — BMW X6

Had a car detailing in Long Beach

Awesome, professional service. Follow thru at all levels - before, during and after.

Requested this service as a gift for my husband's birthday and the gentleman traveled to the office location and pulled it off without a hitch

What a great surprise after a long week at work and then finally Friday with a sparkling car.

Daniel Y. — Lexus RX 350

Had a car detailing in Pasadena

Absolutely categorically the best mobile detail outfit out there. Professional,meticulous,fastidious are just a few words that come to mind after my first detail job with them.

While they are not the cheapest, they are the best I've found out there. 'You get what you pay for'

I'll be using them most definitely in the near future.

Terms and conditions

We have an official iPhone App!