Washos offers three different wash options for three broad car types.
Prices and wash packages contents are subject to change at Washos’s discretion; all such changes will be reflected on washos.com.
Bookings are charged upon completion of the service requested. Washos is a cashless service and may only process payment through a Valid Credit Card.
Only payments by the following credit cards are accepted:
Visa, MasterCard, American Express, Discover Network, JCB Cards, Dinner Club International
Any Card Declined will lead Washos to ask the customer to find a solution for the payment of the service provided. Washos will start a collection process 48 hours after getting the customer’s Credit Card refused.
You may reschedule or cancel any appointment up to 2 hours before the due date.
However, inside of 2 hours a $20 fee is charged to compensate our technician. This rules applies for any retail price.
Any cancellation or reschedule that is done within 15 minutes will always be free of charge even for a short notice request.
At Washos, we care about making you happy. Hence, if you are not satisfied with the job, let us know what we went wrong and we'll send the detailer back to fix what needs to be fixed at no additional cost for you.
All requests referring to our satisfaction policy should be sent within 48 hours following the job date. Past this time, we cannot send the detailer back.
Where members have a valid promotional code to redeem, they may use it towards the payment of their booking.
Promotional codes are handed out by Washos, at Washos’s discretion, to groups of Users or individual Users via various means of communication, included but not limited to, newsletters and social media.
They may be redeemed directly at checkout, by entering the code in the field provided.
Unfortunately, we can't control natural elements. For that reason we do not offer any rain checks. Please make sure you check the weather before you book an appointment.
Due to traffic or exceptional circumstances, our technician might arrive late. You may Cancel/Reschedule an appointment only when Washos’s technician is late more than 20 minutes.
Below that 20 minutes, cancellations & reschedules are still subject to the “Late Reschedule & Cancellation” section of the terms. Washos shall do its best to let you know about any delay of delivery.
From time to time, Washos may offer a referral program which enables you to earn credits redeemable for Washos services by sharing a unique referral link provided to you by Washos (“Referral Link”) with your friends.
Note that combining credits & coupons is not possible.
To qualify for credits, the referred customer must be a new customer of Washos and use your Referral Link to sign up for the Services. You may not collect referrals by: