What are the membership details? Where can I cancel? Where can I switch to a yearly subscription?
Membership details:
- Members get 30% off all packages automatically.
- You can choose monthly or annual billing — the annual option offers 20% cost savings.
- You can pause your membership twice per year for 30 days (it auto-resumes after the pause).
- Membership fees are non-refundable.
Where to cancel
You manage everything from your account’s “My Membership” page.
Cancellation rules depend on plan type:
- Monthly plan: If you cancel before completing 12 months, a $59 early termination fee applies.
- Annual plan: No cancellation fee, and you keep access until the end of your annual term.
Where to switch to a yearly subscription
To switch to annual billing, go to “My Membership” in your account and select the annual billing option (annual = 20% savings).