How do I rate my detailer?
Rating your detailer helps us maintain high service standards and
After booking
What is your cancellation/rescheduling policy?
We understand that plans can change. You may cancel or
Can I pay with cash?
Unfortunately no.
Washos is a 100% cashless service. You will
I was charged for a booking that did not happen.
We’re sorry about the confusion—let’s get this
What happens if something was damaged or is missing?
Washos is committed to making things right when issues are
Why was I sent a rescheduling request?
We’re sorry for the inconvenience. While we do our
The technician didn’t come fully-equipped
We sincerely apologize for the inconvenience. If your technician arrives
How do I file a satisfaction policy claim?
We’re sorry to hear that your service didn’t